FAQ

What does the price include?

All facilities listed in on the partner page are included in the activity price. The price always includes all fees and taxes; we do not charge any hidden costs.

Can I make a reservation without a credit card?

Yes you can. We do not require a payment upfront. Payments will be taken directly by the activity partner upon arrival on the date of your booking.

How do I know my reservation is confirmed?

As soon as you’ve completed the booking process, a confirmation page will appear. This page shows all of your reservation details, including the booking number, so you can access your confirmation online at Wamobo.com. We’ll also send you a confirmation email with all of your booking information.

Can I cancel or change my reservation through Wamobo.com?

Yes, it’s easy to cancel your booking via our self-service tool at Wamobo.com. You are allowed to cancel your booking up to 48 hours in advance. If you want to make any other changes, please contact the activity provider directly by using the contact details from the confirmation email.

Do I need a Wamobo account to make a booking?

No you don’t. However, we do require your personal details and by simply ticking the “create account” box you make it much easier for yourself to make another booking in the future.

Where can I find the contact information for the activity provider?

If you have a question for a activity partner before you book, please see the information under “Policies” and “Facilities” of that partner on our website. If you can’t find your answer there, please contact Customer Service by phone or email, and we’ll be happy to ask on your behalf.
Once you’ve booked, you can see the property’s contact details in your online booking confirmation. Your confirmation email will also have this information, and you can see it in under Manage Booking as well.

How can I see how much it will cost?

On the business and activity pages from any of our activity partners the rates will be clearly displayed along with the available activity types.

Does the activity provider need a deposit or payment in advance?

No they don’t. You are even allowed to cancel your booking up to 48 hours in advance.

Can I pay for the activity in advance?

We want total flexibility and freedom for our customers and hence we accept cancellations up to 48 hours before the booking. To keep the process quick and simple the payments will be taken directly by the activity partner upon arrival on the date of your booking.

Can I make a booking for today on your website?

Yes you can, but we suggest you follow up with a phone call to the activity provider once you have received your confirmation email to ensure that the booking has come through.